Refunds for a Perk
We don't support a way to refund fans for their purchases within the app.
To process a refund for a perks purchase, you'll need to
- Login to your Stripe account
- Find the payment to be refunded on the payments overview page.
- Click the ••• icon to the right of the charge. From the resulting menu, select Refund payment.
- By default, you’ll issue a full refund. For a partial refund, enter a different amount to be refunded.
- Select a reason for the refund. If you select Other, you must provide an explanatory note that is attached to the refund.
- Click Refund.
For more details about processing a refund in Stripe, refer to the Stripe documentation here regarding refunds...